About Terranex Installations Ltd

Our Mission

Terranex Installations Ltd is dedicated to delivering efficient, safe, and high-quality installation services across commercial, industrial, and domestic environments. We specialise in mechanical installations, electrical installations, and specialist construction installation services under SIC Code 43290, serving the West Midlands and beyond.

Our mission is to be the trusted partner for complex, demanding installation projects—providing expertise, reliability, and professionalism at every stage.

Company Background

Terranex Installations Ltd is a forward-thinking installation specialist with deep expertise in mechanical, electrical, and bespoke construction installation work. We partner with industrial, commercial, and residential clients to deliver installations that combine technical excellence with practical efficiency.

Based in Coventry and serving the West Midlands region, our team brings together experienced engineers, technical specialists, and project managers—each committed to understanding client needs and delivering tailored solutions that drive project success.

Core Values

• Safety & Compliance: Adherence to UK building regulations, health & safety standards, and industry best practices
• Precision Engineering: Meticulous attention to technical detail and workmanship quality
• Transparent Communication: Clear, honest dialogue with clients at every project phase
• Customer Satisfaction: Going beyond expectations to deliver lasting value
• Long-Term Reliability: Dependable service and support through project completion and beyond

Meet the Team

Compliance & Certifications

Our Services

Comprehensive installation solutions across mechanical, electrical, and specialist construction disciplines. Serving the West Midlands and beyond under SIC Code 43290.

Mechanical Installations

Electrical Installations

Specialist Installation Services (SIC 43290)

Project Coverage & Availability

Our Projects & Portfolio

As a growing installation specialist, we're building our portfolio with every project. Our experienced team brings proven expertise from years of work across mechanical, electrical, and specialist installations—now delivering that same excellence under the Terranex Installations name.

Recent Projects

Our Team's Experience

Capabilities & Expertise

Growing With Every Project

Our Commitment to Quality

Contact Us

Get in touch with Terranex Installations Ltd. We're ready to discuss your installation needs and provide a tailored quote.

Service Coverage Area

Why Choose Terranex Installations?

Privacy Policy

Last Updated: January 2026

1. Introduction

Terranex Installations Ltd ("we," "us," "our," or "the Company") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Company Details:

2. Information We Collect

Information You Provide Directly:

• Contact form submissions (name, email address, phone number, message content)
• Enquiry and quote requests including project details
• Service information and technical specifications you share
• Communication preferences and correspondence
• Any other information you voluntarily provide to us

Information Collected Automatically:

• Browser type, version, and settings
• Operating system and device information
• Pages visited, time spent on pages, and navigation patterns
• IP address and approximate geographic location
• Referral source (how you found our website)
• Date and time of visits

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries, questions, and service requests
• To provide project quotes and service proposals
• To deliver, maintain, and improve our installation services
• To send service-related updates, project communications, and important announcements
• To improve website functionality, user experience, and content
• To comply with legal, regulatory, and contractual obligations
• To contact you for follow-up communications related to your enquiry (with your consent)
• To maintain records for business and accounting purposes

4. Legal Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, we process personal data based on the following lawful bases:

• Consent: You have provided explicit consent for us to process your data for specific purposes (e.g., marketing communications)
• Contract: Processing is necessary to provide services you have requested or to enter into a contract with you
• Legal Obligation: We are required to process data to comply with UK law and regulatory requirements
• Legitimate Interests: We process data for our legitimate business purposes, such as improving services, maintaining business records, and ensuring network security

5. Data Sharing and Disclosure

We do not sell, trade, rent, or otherwise transfer your personal information to third parties for their marketing purposes. We may share your data with:

• Service Providers: Third-party companies that assist in operating our website, processing payments, or providing technical support (under strict confidentiality agreements)
• Legal Authorities: Law enforcement, regulatory bodies, or courts when required by law or to protect our legal rights
• Business Partners: Subcontractors or specialists involved in fulfilling your service request (only with your consent and on a need-to-know basis)
• Professional Advisors: Accountants, auditors, lawyers, and other professional advisors as necessary for business operations

6. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal, accounting, and regulatory obligations (typically 6-7 years for financial and contractual records)
• Resolve disputes, enforce agreements, and defend legal claims
• Maintain business records and project documentation

When data is no longer required, it will be securely deleted or anonymized.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website performance. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and content
• Provide relevant information based on your interests

You can control and manage cookies through your browser settings. Disabling cookies may affect website functionality. For more information, see our Cookie Policy.

8. Your Rights (UK GDPR & Data Protection Act 2018)

Under UK data protection law, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request corrections to inaccurate or incomplete data
• Right to Erasure: Request deletion of your data (right to be forgotten), subject to legal obligations
• Right to Restrict Processing: Request that we limit how we use your data
• Right to Data Portability: Request your data in a structured, commonly used, machine-readable format
• Right to Object: Object to processing for marketing purposes, profiling, or legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Right to Lodge a Complaint: Contact the Information Commissioner's Office (ICO) if you believe your rights have been violated

To exercise any of these rights, please contact us using the details in Section 11 below.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data storage and encryption
• Access controls and authentication protocols
• Regular security assessments and updates
• Employee training on data protection and confidentiality

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Contact Information

For privacy-related questions, to exercise your data protection rights, or to raise concerns about how we handle your data, please contact us:

Information Commissioner's Office (ICO):

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the UK's supervisory authority:

12. International Data Transfers

Your personal data is primarily processed and stored within the United Kingdom. If we transfer data outside the UK or European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

13. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

14. Policy Changes and Updates

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly to stay informed about how we protect your data.

Significant changes will be communicated via email (where we have your contact details) or through a prominent notice on our website.